Infrastructure

Technology and communications play increasingly important roles in a BPO’s ability to deliver exceptional results.

Oceans Connect has invested heavily in an enterprise level technology architecture, with no single point of failure and multiple levels of redundancy. As a result, clients benefit from the peace of mind that comes with uninterrupted, reliable service.

More informatioin on our infrastructure can be found in our Knowledge Centre.

General Information

• Fully resilient and redundant UK-based IT and telecommunications platform
• 24/7 monitored network centre operation
• Over 750 fully enabled, multi-media workstations at our sites in the UK and India
• Sentinel, our proprietary reporting tool, gives clients optimal control through real-time operations performance review
• Full compliance with UK Data Protection and DMA rules and regulations
• ISO 27001 (Data & Information Security) certified.